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 j2brown
Commodore
Joined: Feb 22, 2002
Member#: 9
Posts: 3188
Location: Sterling, VA
    
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 Posted:
Fri May 28, 2021 11:47 am Post subject: Ads after requesting |
 
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Within the past few days I've noticed ads (provided by Amazon?) during the requesting process. They are full page ads and make it impossible to add a request message, and in some cases never go away. I just had to open a new tab to get back to SST.
I'm not anti-ad, and understand that they support this station, but in this specific implementation they're detrimental to the user experience. (Is that enough buzzwords?)
jeff
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 Luther_III
Commander
Joined: Jun 20, 2005
Member#: 10621
Posts: 846
Location: New Orleans
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Sat May 29, 2021 12:41 pm Post subject: |
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Hi j2, I have noticed the same problem. Full-page ads that I can't seem to dismiss or click past, the most annoying consequence of which is not being able to leave a request message. I agree ads are a sort of necessary evil that non-VIP users should be expected to tolerate, and I will gladly tolerate them. But in this case it really is detrimental to the user experience. It doesn't seem to occur all the time, so I'm not sure if there is a trick to it.
_________________
"If I were not a physicist, I would probably be a musician. I often think in music. I live my daydreams in music. I see my life in terms of music.... I get most joy in life out of music."
--Albert Einstein |
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Morg 
Admiral (Administrator)
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Joined: Apr 20, 2002
Member#: 57
Posts: 428
Location: San Francisco, CA
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Posted:
Sat May 29, 2021 11:54 pm Post subject: |
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This is something that the mods and admins are aware of and are investigating, however, currently, we are just as stumped about it as everyone else.
I have heard from other members that having an ad blocker or a pihole running seems to help.
I only seem to get it when I first boot up my browser and all of my plugins (ie Adblocker) have not fully loaded yet.
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“Without music, life would be a mistake.”
― Friedrich Nietzsche, Twilight of the Idols |
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 DieTeeFee
Lieutenant Commander
Joined: Aug 04, 2014
Member#: 36042
Posts: 291
Location: where the trouble is at.
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Posted:
Mon May 31, 2021 2:09 am Post subject: |
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psst... you are not supposed to block ads on SST  |
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 Locutus76
Lieutenant Junior Grade
Joined: Mar 21, 2004
Member#: 5698
Posts: 97
Location: Netherlands
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Posted:
Mon May 31, 2021 2:47 am Post subject: |
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| DieTeeFee wrote: |
| psst... you are not supposed to block ads on SST |
Aren't paying customers allowed to enjoy an ad free site? 
_________________
"Speak for yourself, Sir. I plan to live forever." Cmdr William T. Riker - ST:Generations |
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 607
Lieutenant
Joined: Sep 19, 2018
Member#: 46975
Posts: 221
Location: Amersfoort
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Posted:
Mon May 31, 2021 7:56 am Post subject: |
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| Locutus76 wrote: |
| DieTeeFee wrote: |
| psst... you are not supposed to block ads on SST |
Aren't paying customers allowed to enjoy an ad free site? |
If they would, VIPs wouldn't get ads. I am getting some.
I have however not experienced the issue described here. |
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 Dragonel
Vice Admiral (Moderator)
Joined: Jul 16, 2008
Member#: 21881
Posts: 411
Location: Dragonia, US
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Posted:
Tue Jun 01, 2021 6:01 am Post subject: |
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I wasn't seeing this on my usual PC, but now I'm running from my laptop I get it regularly, so it must be connected to settings somehow.
It seems like I only get it when selecting something from my favs page - (and then only about 1 time in 3). So yes, if I req from favs it stops me entering a message, but if I select an album from favs, then I get the ad when going to the album but can request normally from there.
Does someone else want to try and see if that's also true for them?
_________________
If you can't stand the heat, don't tease a dragon |
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DieTeeFee
Lieutenant Commander
Joined: Aug 04, 2014
Member#: 36042
Posts: 291
Location: where the trouble is at.
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Posted:
Wed Jun 02, 2021 3:02 am Post subject: |
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i always request from favs and have not had this issue. (and i have my adblocker dutifully turned off for SST) |
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thuringwethil
Captain
Joined: Jul 30, 2004
Member#: 7505
Posts: 1871
Location: Deep in the heart of Texas, formerly from the Heart of Dixie
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Posted:
Wed Jun 02, 2021 7:55 am Post subject: |
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I have not had this issue. I do think there is some sort of ad blocker on here, but I do get the small banner ads. I really don't know what is on my computer as it's a MAC and I hate MACs.
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'He looked at her, and being a man whom pity deeply stirred, it seemed to him that her loveliness amid her grief would pierce his heart.' —Faramir's thoughts on Éowyn |
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 Jonathan_Archer
Cadet 1
Joined: Mar 19, 2006
Member#: 13813
Posts: 2
Location: Chrzanów
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Posted:
Fri Jun 11, 2021 8:33 am Post subject: |
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The problem source is in page code, related to Google Vigrette ad engine. Admins did something terribly wrong implementing it here like that 
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RESISTANCE IS FUTILE |
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Dragonel
Vice Admiral (Moderator)
Joined: Jul 16, 2008
Member#: 21881
Posts: 411
Location: Dragonia, US
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Posted:
Fri Jun 11, 2021 8:37 am Post subject: |
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jonathan_Archer mentioned Google Vignette today, and reading up, that seems likely as a source of these ads, particularly as they seem to be on leaving the Favorites page (at least for me). See https://www.monetizemore.com/blog/vignette-ads-show-desktop/
It looks like these can be turned off for PCs/Laptops if the resolution is greater than 1000 pixels wide, but not for smaller screens.
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If you can't stand the heat, don't tease a dragon |
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Quicksilver
Cadet 3
Joined: Nov 06, 2005
Member#: 12313
Posts: 14
Location: Monterey Bay
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Posted:
Fri Jun 11, 2021 7:15 pm Post subject: |
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Performed test requests. Just triggered again.
June 12 update:
Successfully left a message on a request after receiving the Ad. Chrome Version 67.0.3396.87, MacOS.
June 14th:
Was again unable to leave a message after a request. Chrome, Windows 10.
Last edited by Quicksilver on Mon Jun 14, 2021 11:45 am; edited 13 times in total |
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 Xalira
Lieutenant
Joined: Apr 02, 2009
Member#: 25119
Posts: 153
Location: Padova
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Posted:
Sat Jun 12, 2021 11:28 am Post subject: |
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Just adding my experience here: I get an ad the first time I click on any pages of the website (I usually get to SST's Queue/Played page and move from there). This is on Safari. |
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