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can't request

 
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krissles
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PostPosted: Mon Sep 13, 2004 6:35 am   Post subject: can't request Reply with quote


when ever I try to request I get this message:

StreamingSoundtracks.com: Access Denied

You are trying to access a restricted area.

We are Sorry, but this section of our site is for Registered Users Only.

You can register for free by clicking here, then you can
access this section without restrictions. Thanks.

[ Go Back ]

I'm guessing it thinks I'm not logged in or something. But it does say I am. I haven't seen anywhere on the site that says requests are only for VIPs all the time, so I'm guessing that's not the problem. Any ideas?

Thanks..
doodle
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PostPosted: Mon Sep 13, 2004 1:38 pm   Post subject: Reply with quote


I take it you're requesting from the VIP Menu under the Live365 box? If not, you need to subscribe to Live365 and send notification and proof to Jeric. Sometimes the request system is set up so that only VIP members can subscribe, as indicated by the absence of the VIP menu on the left, and VIP being mentioned in the request clock...

I'll resist the urge to mention the FAQ, and let Cocles take it from here Wink
Jazzman
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PostPosted: Mon Sep 13, 2004 1:41 pm   Post subject: Reply with quote


No, I don't think that's it. I'm able to request just fine, and I'm not a Live365 VIP subscriber (yet).
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krissles
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PostPosted: Mon Sep 13, 2004 5:57 pm   Post subject: Reply with quote


I know about the VIP only request times. I haven't tried to request at those times. I just can't request at any other time. No mention of the FAQ necessary. Read it.

I could request up until about a week ago, then I used some clean up programs to get rid of adware etc on my computer and now. no requesty.
USA jk2silly
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PostPosted: Mon Sep 13, 2004 6:23 pm   Post subject: Reply with quote


just out of curriosity. Are you logged in to the site when you try to place a request to the system?
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krissles
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PostPosted: Mon Sep 13, 2004 6:34 pm   Post subject: Reply with quote


yep. am definately logged in.
krissles
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PostPosted: Mon Sep 13, 2004 9:47 pm   Post subject: Reply with quote


ok working now.. thanks Nenya.
Netherlands Caliburn VIP (subscribed member)
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PostPosted: Tue Sep 14, 2004 12:28 am   Post subject: Reply with quote


what was the problem then?
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krissles
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PostPosted: Tue Sep 14, 2004 6:46 am   Post subject: Reply with quote


well. got that message when i tried to request. and i had to login again on the page where I wanted to request, so then it logged me in again, and it worked. bizarre. but. meh. it's working and I'm happy. Smile
doodle
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PostPosted: Tue Sep 14, 2004 3:01 pm   Post subject: Reply with quote


Hmm.. Maybe just some old cookies... Was the format changed during the VIP introduction at all, does anyone know?
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PostPosted: Tue Sep 14, 2004 5:02 pm   Post subject: Reply with quote


that happens when you have been logged on for a while. It happens to me all the time
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