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cookie problems.. have tried everything!

 
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krissles
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Joined: Jan 20, 2004
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PostPosted: Sun Aug 01, 2004 3:28 am   Post subject: cookie problems.. have tried everything! Reply with quote


ok. I used that CleanUp! program last night, and now I can no longer request.

I've tried changing my cookie settings to always allow cookies from SST, but I still receive this error message:

An error uccurred.

Please make sure you have cookies enabled in your browser.

Try the following:

Close ALL browser windows, reopen and try requesting again.
Restart your computer and try requesting again.


Can anyone please help me?
Norway Sensei VIP (subscribed member)
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PostPosted: Sun Aug 01, 2004 7:29 am   Post subject: Reply with quote


Yes, there is a bug somewhere in the process of getting the cookie from the users computer and into the queue/played. Thats all I can say at this point, but I'm working on it. You see this is a very delicate issue. Everytime I try a new solution I have to wait at least one day to see if it works for enough users. It seems that about 10 in 300 requests fail. If you keep having problems you should try to log out and in again. If that doesn't work, try deleting all cookies with "streamingsoundtracks" in the name, and then try to log in again.

Hope this helps
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krissles
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PostPosted: Sun Aug 01, 2004 7:20 pm   Post subject: Reply with quote


thanks Sensei. but unfortunately it hasn't worked. I've deleted every cookie, password etc. but.. still nothing..

Oh well. I'm sure you'll figure it out. I'll just happily listen to other people's requests.

Thanks anyway! Smile
USA JERIC VIP (subscribed member)
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PostPosted: Sun Aug 01, 2004 9:30 pm   Post subject: Reply with quote


Try a differend browser or disable your firewall while making the request. Let us know if that works.
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Cocles VIP (subscribed member)
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aw

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PostPosted: Mon Aug 02, 2004 12:52 am   Post subject: Reply with quote


Sensei suggested this, but I didn't see where you said you've done this:

Try logging out and logging back in.
krissles
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PostPosted: Mon Aug 02, 2004 6:31 am   Post subject: Reply with quote


i tried the logging in and out but it didn't work. I tried it in IE, Netscape and MSN. Just tried it in Mozilla and it works in that. Not sure why it likes that browser better, but oh well. It's working!
Thanks guys for all your help! Smile I really appreciate it!
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